Cloud Systems Analyst - Remote-Eligible, -Impact IT

Date:
Jul 21, 2026

Location:

AUSTIN, TX

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

Explore more details on the Benefits of Working at HHS webpage.

Functional

Title:

Cloud Systems Analyst
Job Title: Systems Analyst V
Agency: Health & Human Services Comm
Department: Public Hlth Services Appl-425
Posting Number: 19223
Closing Date: 10/19/2026
Posting Audience: Internal and External
Occupational Category: Computer and Mathematical
Salary Range: $5,797.66 - $8,500.00
Pay Frequency: Monthly

Salary Group: TEXAS-B-25
Shift: Day
Additional Shift: Days (First)

Telework

Travel:

Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt

Facility

Location:


Job Location City: AUSTIN

Job Location Address: 701 W 51ST ST

Other Locations:


MOS Codes: ,X,182X,1D7X1,255A,255S,25B,25D,25H,26B,62E,681X,682X,781X,CTI,CTM,CTR,CYB
10,CYB
11

ISM,IT,Z Prefix

Brief

Job Description


This position is open to U.S. Citizens and permanent residents.


The position is located in Austin, Texas and requires 2 or more days per week in the local office.

Works under the supervision of the IT Manager performing complex computer system analysis work. Work involves planning, analyzing, and designing user requirements, test plans and scripts, procedures, utility programs, charts, diagrams, tables, and flowcharts. Work includes troubleshooting and solving problems and may involve some development, code deployment, server monitoring and maintenance. Effectively develops and communicates technical, business, and system requirements, SDLC to staff charged with acquiring, developing, and/or implementing products and services.

Interacts with the customers to understand the business needs and to effectively communicate the technical solutions to the customer in terms they can understand. Participates effectively on cross-functional teams. Work is performed under general supervision with moderate latitude for the use of initiative and independent judgment. May train others. This position is classified as a full-time position (40 hours a week).

Work outside of regular hours may be required. Travel to other work locations may be required. Performs other duties as assigned.

Essential Job Functions (EJFs)

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

(45%) Responsible for supporting complex systems to meet customer needs. Includes analyzing production problems as described by the customer, senior analyst, software vendor, and/or customer support staff, problem solving to keep the customer’s applications operational and ongoing maintenance and enhancements to both software and hardware. Ensures systems or products are successfully installed and tested. Prepares and implements test plans, and scripts to ensure quality products or modifications are implemented.

Adequately trains other technical support staff, or customer in the successful modifications or implementation to software systems. May design and/or code complex new programs or modify existing programs. Will do code deployments, server monitoring and maintenance, along with analyzing and remediating application & server vulnerabilities.

(40%) Responsible for analyses of assigned work requests, using the Help desk remedy process to determine estimated hours and costs of work effort and duration. Develops, submits and maintains all necessary documents according to the appropriate Project Management Life Cycle, System Development Life Cycle, and Governance Processes. Documentation efforts include creating documents, obtaining document approval signatures, and recording documents. Examples are business requirements, cost estimates, change advisory board, project plans, work plans, test plans, system requirements, design documents, data dictionary, entity relation diagrams, flowcharts, and proposals.

May recommend acquisition of commercial products and/or services, when cost effective, to achieve objectives.

(5%) Evaluates existing and proposed computer applications to verify business requirements, system requirements, and equipment configurations are considered. Analyzes complex business processes, equipment, and techniques for applicability, reliability, efficiency, speed, cost, flexibility, and meeting customer needs. These duties include coordinating applications interfaces with other areas within the Department, between vendor owned systems, as well as between State Agencies with the coordination of management.

(5%) Uses initiative and independent judgment on an on-going basis to identify needs and…