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Remote Clinical Service Desk Agent
Remote / Online - Candidates ideally in
Fargo, Cass County, North Dakota, 58126, USA
Listed on 2026-07-27
Fargo, Cass County, North Dakota, 58126, USA
Listing for:
NTT DATA North America
Remote/Work from Home
position Listed on 2026-07-27
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
NTT DATA North America is seeking a Clinical Service Desk Associate to support healthcare clients in a 24x7 remote call center environment. The role requires shift flexibility, including nights, weekends, and holidays, with potential overtime.
You will handle inbound calls about clinical applications (Epic, Cerner, McKesson, Meditech), document incidents, drive timely resolutions, and maintain private, quiet work spaces. Medical benefits and 401k accompany employment.
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