Business Intelligence Specialist, Prospect Management and Analytics

Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.

The Division of Development and Alumni Relations (DDAR) is seeking a Business Intelligence Specialist (Intermediate Professional) to support analytics, reporting, and data-informed decision making within the Office of Prospect Management and Analytics.

The Office of Prospect Management and Analytics empowers gift officers and DDAR leadership with timely, accurate insights that support effective fundraising, prospect strategy, and engagement efforts. Through thoughtful analytics and research, the office contributes to the successful achievement of DDAR’s philanthropic and engagement goals.

Reporting within Prospect Management and Analytics, the Business Intelligence Specialist will serve as a skilled analytical contributor, partnering with advancement leadership, development officers, prospect management staff, and colleagues across DDAR. This role is well-suited for a professional with demonstrated data visualization and consultative analytical skills to a customer focused, collaborative, mission-driven environment.

• Support the development and delivery of reports, dashboards, and analyses that inform fundraising performance, prospect pipeline activity, portfolio management, and donor engagement
• Access and analyze data from University and DDAR systems to answer business questions, identify trends, and support tactical and operational decision making
• Design, build, and maintain user-friendly dashboards and recurring reports using established business intelligence tools and standards
• Assist in the development and documentation of key performance indicators (KPIs) and metrics aligned with DDAR goals and reporting needs
• Write, test, and optimize scripts and data extracts to ensure accurate and reliable reporting in BI technologies
• Collaborate with cross-functional stakeholders on analytical projects, data validation, and continuous improvement of reporting processes
• Translate analytical outputs into clear compelling data visualizations for non-technical audiences, with guidance from strategic partners as appropriate
• Provide support and training to end users on business intelligence tools, dashboards, and data literacy
• Contribute to data quality, documentation, and standardization efforts to improve consistency and usability of advancement data
• Stay informed about business intelligence and analytics tools in use at the University and apply best practices within the scope of the role

The successful candidate will have:

• Exemplary interpersonal and communication skills;
• The ability to create and maintain an inclusive and respectful environment for all students and colleagues;
• A proven ability to self-motivate and work both independently and as part of a team;
• A commitment to professional development, learning, and being mentored.

DDAR is supportive of flexible work arrangements when aligned with the ability to meet the needs of the unit and the essential duties of the position. Questions related to flexible work arrangements should be directed to the hiring manager during the interview process.

Bachelor's Degree 1+ years of relevant experience; or an equivalent combination of education and experience accepted Required

Certifications:

None

If you believe in the power of higher education—and philanthropy—to shape the public good, you’ll excel right here in Penn State’s Division of Development and Alumni Relations (DDAR). Our organization includes more than 500 professionals engaging a community of more than 800,000 alumni who believe in the power of giving back. Across our interdisciplinary teams of fundraisers, alumni relations professionals, communicators, event planners, financial experts, and more, there is a place for you to make a difference in the lives of students and faculty while taking your own career to new heights.

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