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Helpdesk Analyst – First-Response IT Support

Remote / Online - Candidates ideally in
Menomonee Falls, Waukesha County, Wisconsin, 53051, USA
Listing for: Acord (association For Cooperative Operations Research And Development)
Full Time, Remote/Work from Home position
Listed on 2026-07-27
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 27.81 - 34.76 USD Hourly USD 27.81 34.76 HOUR
Job Description & How to Apply Below
Position: Helpdesk Analyst I – First-Response IT Support

Continental Properties seeks a Helpdesk Analyst I to join its Information Systems team at the home office in Menomonee Falls, WI. You are the first point of contact, troubleshooting hardware and software issues, configuring workstations and peripherals, and guiding end-users through resolutions.

We operate a hybrid model with in-office collaboration three days per week and a focus on keeping systems upgrades smooth with minimal disruption.

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