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Remote Incident Leader, Production Support
Remote / Online - Candidates ideally in
Scottsdale, Maricopa County, Arizona, 85261, USA
Listed on 2026-07-27
Scottsdale, Maricopa County, Arizona, 85261, USA
Listing for:
CVS Health Corporation
Remote/Work from Home
position Listed on 2026-07-27
Job specializations:
-
IT/Tech
IT Support, IT Project Manager
Job Description & How to Apply Below
CVS Health Corporation is hiring a Manager, Production Support Services / Incident Management to oversee the full lifecycle of IT incident response. You will coordinate cross-functional teams to rapidly restore services, conduct post-incident reviews, and guide emergency changes.
Leadership of decentralized resources and on-call rotations are part of the role. The ideal candidate has 7+ years IT experience, 5+ years with ITSM tools (Service Now), and strong communication skills.
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