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IT Incident & Problem Manager; Hybrid/Remote
Remote / Online - Candidates ideally in
Scottsdale, Maricopa County, Arizona, 85261, USA
Listed on 2026-07-27
Scottsdale, Maricopa County, Arizona, 85261, USA
Listing for:
Blue Cross and Blue Shield of North Carolina
Full Time, Remote/Work from Home
position Listed on 2026-07-27
Job specializations:
-
IT/Tech
IT Project Manager, IT Support
Job Description & How to Apply Below
Blue Cross NC is seeking an Incident Manager to lead end-to-end IT incident management and ensure rapid restoration of services. You will coordinate cross-functional teams during major incidents and provide clear communications to stakeholders throughout the lifecycle.
The role emphasizes adherence to ITIL practices, on-call rotation every three weeks, and collaboration with business and technical partners to improve system stability and client satisfaction.
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