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IT Incident & Problem Manager
Remote / Online - Candidates ideally in
Iowa, Calcasieu Parish, Louisiana, 70647, USA
Listed on 2026-07-27
Iowa, Calcasieu Parish, Louisiana, 70647, USA
Listing for:
Blue Cross and Blue Shield of North Carolina
Remote/Work from Home
position Listed on 2026-07-27
Job specializations:
-
IT/Tech
IT Project Manager, Systems Administrator
Job Description & How to Apply Below
Blue Cross NC seeks an Incident Manager to lead end-to-end IT incident management, driving rapid restoration of service and minimal business impact. You will coordinate cross-functional teams, communicate with stakeholders, and uphold ITIL-aligned policies throughout incident life cycles.
The role emphasizes improving processes, tools, and runbooks, while maintaining SLAs and reliability across support teams. Hybrid-flex environment with both in-office and remote work options available.
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