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Remote Service Desk Analyst - Level 1 IT Support

Remote / Online - Candidates ideally in
Broken Arrow, Tulsa County, Oklahoma, 74013, USA
Listing for: CAI
Remote/Work from Home position
Listed on 2026-07-28
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 20457 - 29136 USD Yearly USD 20457.00 29136.00 YEAR
Job Description & How to Apply Below

CAI is seeking a Service Desk Analyst for remote work. You will provide Level 1 technical support and customer service to associates and vendors, handling requests via phone, email, or chat from anywhere in the US. Core hours are Monday–Friday 8:00am–4:30pm EST. Prior service desk and customer service experience preferred.

The role requires strong troubleshooting, documentation, and communication skills, with a high school diploma or GED. Remote workers welcome; sponsorship not offered.

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