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Remote Customer Support Associate - Drive Adoption

Remote / Online - Candidates ideally in
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listing for: Teambuilder
Remote/Work from Home position
Listed on 2026-07-28
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 42000 - 60000 USD Yearly USD 42000.00 60000.00 YEAR
Job Description & How to Apply Below

Team Builder, a rapidly growing healthcare SaaS company, is seeking an early-career Customer Support Representative. You will handle Tier 1 tickets, assist clients in maximizing value from the platform, and collaborate with product and implementation teams to resolve issues.

Ideal candidates have some experience in technical support or a help desk background, a bachelor’s degree, and comfort working across time zones from a remote setting;
Zendesk experience is a plus.

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Position Requirements
10+ Years work experience
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