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Remote Technical Support Team Lead
Remote / Online - Candidates ideally in
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listed on 2026-07-28
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listing for:
OMEGA, Inc.
Remote/Work from Home
position Listed on 2026-07-28
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
The Technical Center Team Supervisor will lead a team of 8–10 Remote Technical Support Specialists across the Americas, delivering timely, high‑quality technical support. You’ll coach, manage performance, and partner with Engineering, Field Service and Global Support to drive customer satisfaction and continuous improvement.
This role is ideal for a technically skilled leader seeking to shift into people leadership while staying close to complex support operations, with up to 10% travel and a
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