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Remote DoD ACWS Tier-2 Service Desk Specialist

Remote / Online - Candidates ideally in
Dallas, Dallas County, Texas, 75215, USA
Listing for: LMI Government Consulting
Remote/Work from Home position
Listed on 2026-07-28
Job specializations:
  • IT/Tech
  • Government
Salary/Wage Range or Industry Benchmark: 105000 - 140000 USD Yearly USD 105000.00 140000.00 YEAR
Job Description & How to Apply Below

LMI Government Consulting seeks a Functional Service Desk Agent to support the Army Contract Writing System (ACWS) as Tier 2. The role requires an active DoD Secret Clearance and DoD contracting expertise to resolve functional incidents for the Army Contracting Enterprise.

Responsibilities include ticket triage, incident management in AESMP/Service Now, and knowledge content creation. Remote US location possible with security clearance requirements. Target salary range is disclosed.

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