Remote IT Help Desk Analyst
Remote / Online - Candidates ideally in
New York, USA
Listed on 2026-07-28
New York, USA
Listing for:
Ampcus, Inc
Remote/Work from Home
position Listed on 2026-07-28
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Desktop Support, Technical Support
Job Description & How to Apply Below
Ampcus, Inc. is seeking a Service Desk Analyst in Niagara Falls, NY to field end-user requests via phone and email, document user information, and escalate issues as needed. You will support RSA/Fobs and video conferencing scheduling, with varied hours.
The role requires hands-on desktop fixes, software installation, and expertise across Windows 10, MS Office, Intune, and AD tools, assisting multiple IT groups as needed.
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