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ServiceNow Architect; AI + CSDM + Automation
Remote / Online - Candidates ideally in
Arlington, Arlington County, Virginia, 22201, USA
Listed on 2026-07-28
Arlington, Arlington County, Virginia, 22201, USA
Listing for:
GovCIO
Remote/Work from Home
position Listed on 2026-07-28
Job specializations:
-
IT/Tech
IT Consultant, Cloud Computing: Infrastructure & Operations, IT Project Manager, Systems Engineer
Job Description & How to Apply Below
Overview
GovCIO is currently hiring a Service Now Architect (AI + CSDM + Automation) with an active Secret clearance to integrate security practices into software development and infrastructure operations by automating secure delivery pipelines, compliance controls, vulnerability management, and deployment processes. This role is based in Arlington, VA, as a hybrid/remote position.
Responsibilities- Design scalable Service Now solutions aligned to enterprise architecture goals
- Lead implementation of ITSM, ITOM, ITAM, SPM, CMDB, and automation capabilities
- Architect CSDM-based service models and CMDB structures
- Implement Service Now AI capabilities, predictive intelligence, and virtual agents
- Automate workflows and improve operational efficiency
- Define platform governance, integrations, and development standards
- Support roadmap planning and platform maturity assessments
- Integrate Service Now with enterprise systems and cloud environments
Bachelor's with 12+ years of infrastructure/cloud engineering experience (or commensurate experience)
Required Skills And Experience- 8–12+ years of Service Now experience
- Expertise in Service Now platform architecture
- Strong understanding of the CSDM framework
- Experience in CMDB design and governance
- Proficiency in workflow automation
- Experience with Service Now AI and Now Assist
- Hands-on expertise with Integration Hub and APIsKnowledge of ITIL processes
- Experience in JavaScript development
- ITOM discovery and automation
- Certified Technical Architect (CTA) preferred
- Certified application developer
- Certified Implementation Specialist
- ITIL Foundation
Clearance Required: Must have an active Secret clearance and be able to attain DEA suitability
Posted Salary Range: USD $ - USD $ /Yr.
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