Project Manager, Business Systems & Technology Analysis, Data Analyst

Software Development – EDB (Data Engineering) Team

Employment Type:
Full-Time
Work Arrangement:
Hybrid

Our EDB (data engineering) team is looking for a Business Systems Analyst to sit at the intersection of data engineering and the broader organization. This person will translate technical work into business-ready outcomes — handling documentation, change management, and light project management so that data engineering initiatives move through delivery without getting stuck.

• Act as the connective link between the EDB data engineering team and cross-functional business teams, translating technical work into terms other stakeholders can act on.
• Own and drive change management activities that support the rollout of data engineering tools and processes, including the team’s data quality tool.
• Apply hybrid project methodologies to plan, sequence, and track work, providing light project management across initiatives.
• Create, organize, and maintain project and process documentation in Word to keep teams aligned and initiatives audit-ready.
• Log, track, and manage tickets and workflows in Service Now and Jira.
• Support data quality processes and coordinate quality-related activities within Veeva Quality.
• Identify bottlenecks in the delivery process and proactively resolve the administrative and coordination “get stuff done” work that slows down project and value delivery.
• Communicate status, risks, and dependencies clearly across technical and non-technical stakeholders.

• Demonstrated experience with change management practices.
• Experience working within hybrid project methodologies (blending Agile and traditional/Waterfall approaches).
• Comfortable working directly with data engineers and translating technical work for non-technical teams.
• Hands-on experience with Service Now.
• Experience with Veeva Quality or a comparable quality management system.
• Strong documentation skills, including proficiency in Microsoft Word.
• Hands-on experience with Jira for tracking work and workflows.
• Light project management experience — planning, sequencing, and tracking cross-team deliverables.
• Excellent written and verbal communication skills, with the ability to build trust across engineering and business teams.

• Prior experience supporting a data engineering or data quality function.
• Familiarity with data quality tooling and processes.
• Background in a business analyst, technical program coordinator, or business integrator role.

This is a full-time, hybrid position combining in-office and remote work.