Systems Specialist – EHRA

Agency

Department of Information Technology

Division

DIT Transportation

Job Classification Title

Applications Systems Specialist I (NS)

Position Number

Grade

DT10

About Us

The N.C. Department of Information Technology (NCDIT) serves as the Technology Center for the State of NC. Services that NCDIT provides reach a client base of state and local government agencies, as well as schools, colleges and universities. NCDIT’s mission is to enable trusted business-driven solutions that meet the needs of North Carolinians. NCDIT provides technology services to state agencies and is charged with closing the digital divide by expanding availability of broadband services and promoting the adoption of affordable, high-speed internet.

Description of Work

Salary Range: $87,617- $131,426

The position is designated Statutory Exempt (EHRA) and is exempt from the State Human Resources Act

This position may be eligible for hybrid remote work in accordance with state policy and the agency’s remote work program but does require weekly onsite work. Any telework will be under the conditions of the state Teleworking Program Policy and the employer may end any teleworking arrangement at any time in the employer's sole discretion.

Are you ready to take the next step in your career?

We currently have an opening for a Sr. AWP Product Analyst

Are you a highly motivated and experienced Product Manager? Do you embrace continuous learning and innovation with a can do mindset? The Letting & Compliance Systems team is looking for an experienced Product Owner to join our team to support the Product Team Supervisor in leading the design, development, and rollout of new solutions for AASHTOWare Project (AWP) and related application support tools.

As a Sr. AWP Product Analyst, you’ll connect technical and functional concepts to business outcomes, partnering with stakeholders across IT, business units, and vendors to deliver reliable, secure, and user-friendly software that supports Bidding, Letting, Fair Competition, and Payroll Compliance.

What you’ll do:

• Own solution design & product delivery:
  Lead feature development and configuration for AWP; define solutions to complex problems; refine scopes and prioritize improvements; recommend optimizations that enhance usability, performance, and security.
• Turn data into decisions:
  Build advanced Power BI dashboards (Python/DAX/SQL); conduct SQL-based analysis; design/maintain reports with Active Reports Designer; validate outputs for regulatory needs (DBE, FHWA 1392, OJT).
• Engineer great user experiences:
  Draft and optimize XML/UI configurations; review integration mappings for reliability; pilot proofs of concept with enterprise platforms (e.g., SAP, SharePoint); present outcomes and adoption paths.
• Develop Product Delivery Roadmaps:
  Plan delivery increments, groom backlogs, and facilitate some SCRUM ceremonies to ensure clarity of scope, acceptance criteria, and release readiness.
• Enable matrixed teams:
  Drive daily collaboration across dev teams, product owners, architects, and end users; manage small–medium projects; organize JAD sessions, stakeholder briefings, and roadmap updates.
• Ensure stability & adoption:
  Monitor deployments across QC/Production; diagnose and resolve issues; design and execute test cases and automation (Playwright/Selenium); align teams to specs; serve as primary POC for assigned products; deliver demos, training, and knowledge transfer.
• Contribute beyond your lane:
  Create documentation, status reports, and runbooks; maintain configuration baselines; back up the team supervisor for delegated approvals; mentor junior analysts.

You’ll thrive here if you:

• Love collaborating in matrixed environments and bring a positive team-first mindset and have strong interpersonal skills when collaborating with a large and diverse group of independent thinkers!
• Enjoy translating business needs into Product Backlog Items that support clean architectures, intuitive user experiences, and support delivering exceptional products for NCDOT.
• Are energized by learning, experimenting, and iterating in an agile and Dev Ops setting
• Enjoy continuous feedback, and take pride in clear communication, measurable…