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Help Desk Tier I Specialist - Remote Training
Remote / Online - Candidates ideally in
Silver Spring, Montgomery County, Maryland, 20900, USA
Listed on 2026-07-29
Silver Spring, Montgomery County, Maryland, 20900, USA
Listing for:
Reston Consulting Group, Inc.
Full Time, Apprenticeship/Internship, Remote/Work from Home
position Listed on 2026-07-29
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
RCG, Inc. is seeking a Help Desk Tier I Specialist to support a federal contract in Silver Spring, MD. This full-time role starts onsite and transitions to remote after training, with possible onsite reporting if required by government.
Candidates must be a U.S. citizen eligible for Public Trust clearance. The position emphasizes strong customer service, IT support skills, and the ability to manage incidents in Service Now while supporting a wide range of hardware and software.
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