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Remote Tier II IT Support Technician - Windows to iOS
Remote / Online - Candidates ideally in
Portsmouth, Virginia, 23701, USA
Listed on 2026-07-29
Portsmouth, Virginia, 23701, USA
Listing for:
Aretum
Remote/Work from Home
position Listed on 2026-07-29
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
Aretum is hiring a Tier II Support Technician - Junior to deliver advanced technical support for end users across Windows, macOS, iOS, and Android, handling hardware, software, access, and connectivity issues. You will administer Active Directory and support Microsoft 365 suites in a fast-paced federal contracting environment.
The role supports both onsite and remote users, with a focus on customer service, documentation, and adherence to incident, change, and knowledge management processes.
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