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Remote AI-Driven Support Engineer
Remote / Online - Candidates ideally in
Shreveport, Caddo Parish, Louisiana, 71101, USA
Listed on 2026-07-29
Shreveport, Caddo Parish, Louisiana, 71101, USA
Listing for:
Cleo
Remote/Work from Home
position Listed on 2026-07-29
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Cleo Communications US, LLC is seeking a Support Engineer I to join our remote-first team. You will be the first point of contact for customers, troubleshoot software issues, guide users through configuration, and uphold strong service levels across phone, email, chat and remote sessions.
Ideal candidates bring a mix of technical aptitude and customer empathy, familiarity with Windows and Linux, networking basics, and experience with SaaS support.
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