Remote AI Information Architect & Content Strategist
Remote / Online - Candidates ideally in
Topeka, Shawnee County, Kansas, 66652, USA
Listed on 2026-07-29
Topeka, Shawnee County, Kansas, 66652, USA
Listing for:
Zoom
Remote/Work from Home
position Listed on 2026-07-29
Job specializations:
-
IT/Tech
Information & Knowledge Management, AI Business & Operations
Job Description & How to Apply Below
Zoom is seeking an experienced information architecture designer to shape self-service knowledge content. You will design IA deliverables, lead AI content strategy, and refine taxonomies to boost content findability. Collaborate with product, design, and engineering to ensure consistent experiences across platforms.
The role emphasizes governance, usability testing, and analytics to continuously improve knowledge management for customer support.
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