Technical Project Manager
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-07-29
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IT/Tech
IT Project Manager, HelpDesk/Support, Technical Support
We are partnering with an innovative startup that builds time tracking hardware and software for contractors across North America. Their platform uses AI-powered biometric facial verification to confirm who is on site and when. Real-time check-in and check-out data keeps payroll accurate and job costing clean.
Contractors use the product to automate labor hour collection, verify headcount, control site access, and surface productivity and safety insights. The company is venture-backed, growing quickly, and works with some of the largest builders in the world.
Role overviewEngineering moves fast at this company, and this role keeps it moving in the right direction. You own the flow of work from the moment someone asks for it to the moment it ships and everyone knows. You are the connective tissue between product, engineering, support, and leadership. You always know what is in flight, what is blocked, and what ships next.
This is not a strategy role and it is not a people management role. It is a technical execution role. You live inside the dev workflow every day. If you like turning chaos into a clean board, chasing the one answer that unblocks three people, and closing loops nobody else closes, this is your job.
What you will do- Own the ticket pipeline. Triage incoming requests from support, sales, and internal teams so every ticket is clear, scoped, assigned, and prioritized
- Run prioritization. Keep the backlog honest, work with leadership and engineering on what matters now versus later, and make those calls visible
- Communicate constantly. Push status before people ask, and translate engineering progress into plain language for sales, support, and customer-facing teams
- Unblock people. Spot stalls early, whether a missing decision, an unanswered question, or a hidden dependency, and go get what is needed the same day
- Follow up relentlessly. If it was promised, you track it until it is done
- Own releases. Confirm what is going out, verify it is tested and documented, make sure the right people know, and watch for issues after it lands
- Maintain the changelog. Every release gets a clear, accurate record of what changed, for the team and for customers
Required
- Three or more years managing execution in a software team as a project manager, delivery manager, technical program manager, or scrum master who actually ran the work
- Fluency in modern dev workflows including tickets, sprints, branching, staging versus production, QA, and release cycles. You do not write code, but engineers never have to translate for you
- Ruthless organization. You run the system, the system does not run you
- Direct, concise written communication. Slack is the office
- Bias toward action. You would rather ask a basic question in two minutes than let something sit blocked for two days
- Comfort holding people accountable without a title that forces them to listen
- Construction tech, field services SaaS, or hardware-connected product experience
- Bilingual English and Spanish
- Prior ownership of release management or customer-facing change logs
- Competitive salary and stock option eligibility depending on role and experience
- 401(k)
- Health, dental, and vision insurance
- Flexible schedule and work from home days
- Paid time off
- Clear growth pathways and mentorship
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