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Remote Support Engineer : AI-Driven Troubleshooter

Remote / Online - Candidates ideally in
Livingston, Park County, Montana, 59047, USA
Listing for: Cleo
Remote/Work from Home position
Listed on 2026-07-30
Job specializations:
  • IT/Tech
    Technical Support, IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 65000 - 75000 USD Yearly USD 65000.00 75000.00 YEAR
Job Description & How to Apply Below
Position: Remote Support Engineer I: AI-Driven Troubleshooter

Cleo Communications US, LLC is seeking a Support Engineer I to be the first point of contact for customers, providing technical assistance and guiding product usage. This role emphasizes troubleshooting software issues, configuration, and best practices in a fast-paced, AI-enabled environment.

The ideal candidate has strong customer service orientation and basic Windows/Linux knowledge, with familiarity in networking and SaaS support.

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