ServiceNow Service Bridge Architect
Saint Paul, Ramsey County, Minnesota, 55199, USA
Listed on 2026-07-30
-
IT/Tech
IT Consultant, Systems Analyst, Systems Engineer, IT Project Manager
Service Now Service Bridge Architect
Location:
Remote
Employment Type:
Full-Time
Job :
Service Now Service Bridge Architect About the roleAs a Senior Service Now Solution Architect – Service Bridge, you will make an impact by designing and guiding enterprise Service Now solutions that enable secure data exchange, integration, and collaboration across multiple Service Now instances. You will be a valued member of the Service Now consulting team and work collaboratively with client stakeholders, business analysts, process consultants, developers, and technical teams to deliver scalable, well-governed platform solutions.
Inthis role, you will:
- Design Service Now Service Bridge / Service Exchange solutions to support secure data and access exchange between multiple Service Now instances.
- Lead solution design for Foundation Data Sync to synchronize scoped Configuration Item data across instances.
- Conduct Configuration Management Database assessments and provide maturity recommendations.
- Define platform architecture, integration approach, governance model, and technical standards for Service Now implementations.
- Partner with business analysts and process consultants to translate requirements into scalable technical solutions.
- Provide guidance to developers on Service Now architecture, scripting, APIs, integrations, and implementation best practices.
- Assess risk, value, scalability, and supportability of third-party integrations and platform design decisions.
- Support Organizational Change Management and governance discussions to help ensure successful project adoption.
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered- Bachelor’s degree in Information Technology, Engineering, Computer Science, or a related field, or equivalent professional experience.
- Hands‑on experience implementing Service Now Service Bridge / Service Exchange to connect provider and consumer instances.
- Experience deploying Foundation Data Sync to synchronize scoped Configuration Item data across Service Now instances.
- 5+ years of experience architecting solutions on the Service Now platform.
- Experience participating in multiple Service Now implementations across various modules.
- Service Now certifications such as Certified Master Architect, Certified Technical Architect, ITSM, and CMDB‑DF.
- Strong experience with Service Now scripting, JavaScript, web services, APIs, and integration design.
- Ability to define technical architecture, governance, risk/value considerations, and scalable solution designs for clients.
- Additional Service Now Certified Implementation Specialist certifications such as ITAM, ITBM, SPM, or related product areas.
- Experience with IT4IT, ITILv4, TOGAF, or ITILv3 practices.
- Experience implementing Workforce Management and Time Entry as part of the ITBM suite.
- Knowledge of AngularJS, SOAP, REST, JSON, Ajax, CSS, Sass, HTML5, Service Portal widgets, and XML.
- Experience conducting CMDB assessments and developing maturity reports.
- Strong consulting, communication, and stakeholder management skills.
Applicants will be accepted till 8/20/2026
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.
Please note, this role is not able to offer visa transfer or sponsorship now or in the future
The annual salary for this position will be in the range of $135,000 - $155,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the…
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