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Hybrid Incident Management & Helpdesk Manager
Remote / Online - Candidates ideally in
Dimondale, Eaton County, Michigan, 48821, USA
Listed on 2026-07-30
Dimondale, Eaton County, Michigan, 48821, USA
Listing for:
State of Michigan
Full Time, Remote/Work from Home
position Listed on 2026-07-30
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
The State of Michigan is seeking a qualified individual for the Incident Management position within the Department of Technology, Management and Budget. This role involves planning and directing work activities for the Helpdesk sections, ensuring quality service and effective team management.
Ideal candidates should possess a bachelor's degree and have four years of relevant professional experience, with strong communication and customer service skills. The position supports a hybrid work model, offering both on-site and remote work opportunities.
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