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Service Desk Analyst — Remote IT Support & Coverage

Remote / Online - Candidates ideally in
Columbus, Franklin County, Ohio, 43224, USA
Listing for: Insight Global
Remote/Work from Home position
Listed on 2026-07-30
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 27552 - 31684 USD Yearly USD 27552.00 31684.00 YEAR
Job Description & How to Apply Below
Position: Service Desk Analyst — Remote IT Support & 24/7 Coverage

Insight Global in Columbus, OH is seeking an IT Support Specialist to provide exceptional service across various channels including phone, email, and tickets. This role focuses on troubleshooting technical issues related to Microsoft 365 applications and supporting hardware setups.

The ideal candidate will have 1-3 years of experience, solid customer service skills, and relevant IT certifications like CompTIA A+. Insight Global values diversity and promotes an inclusive workplace.

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