Intern - ISD Administration

Description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well‑being of the communities we serve across North Carolina.

The Prime Information Service Division Internship program provides opportunities for collegiate students, recent graduates and workforce re‑entry candidates to explore various careers in Information Technology, within UNC Healthcare System. Potential candidates will have the opportunity to gain hands‑on experience, working with motivated and enthusiastic Healthcare System IT professionals, while expanding their knowledge base, building resumes and gaining relevant course‑related and career experience.

Interns will work on tasks and projects as determined by the team/department they are working with. Responsibilities will include shadowing our senior team members coupled with hands‑on task and project assignments.

• Major/degree concentration in Information Technology, Engineering and/or Business
• Ability to communicate with and influence business and technical staff
• Strong written and oral communication skills
• Demonstrated ability to troubleshoot system malfunctions
• Excellent analytical and communication skills
• Ability to work well in a team environment
• Demonstrated ability to successfully manage multiple tasks

We look forward to hosting three (3) candidates for Fall 2026 in the below Information Technology department areas:

• Assist with rapid eLearning development of courses on AI literacy learning modules, job aids, reference guides, and resource materials for UNC Health teammates.
• Support interactive workshops, learner journeys, storyboards, and role‑based learning pathways.
• Apply instructional design principles to help create AI use‑case examples and scenario‑based activities that promote responsible AI use.
• Maintain AI resource libraries and organize educational content for reuse.
• Support AI community events, presentations, learner feedback, and engagement activities.

• Learn about Applied AI & Automation at UNC Health
• Support AI adoption and AI literacy efforts
• Document current state processes, and identify opportunities for improvement and use of AI & Automation
• Support delivery of AI & Automation solutions that create meaningful impact

• Conduct business requirement meetings with stakeholders, vendors, and subject matter experts
• Collaborate with clinical, operational, and technical teams to gather, document, and validate business requirements
• Document business requirements, risks, assumptions, benefits, costs and decisions within demands and projects
• Document and track Ideas, Demands, and Projects in the Shared Enterprise Services Project Tracker
• Provide project support for Business Analysts and Project Managers
• Track project milestones, action items, and deliverables
• Assist with oversight of entity‑supported projects, initiatives, and operational tasks
• Assist with SharePoint site administration and content maintenance
• Create process maps, workflow diagrams, and meeting documentation
• Perform project status reporting and dashboard maintenance
• Develop reports and presentations for leadership and project stakeholders

Education Requirements: High School diploma or GED

Licensure/Certification Requirements: No licensure or certification required.

Professional Experience Requirements: Prior education, training and experience that provides the ability to perform the assigned tasks.

Legal

Employer:

NCHEALTH

Entity:
Shared Services

Organization Unit: ISD Administration

Work Type:
Intern

Standard Hours Per Week: 40.00

Salary Range: $18.50

Pay offers are determined by experience and internal equity

Work Assignment Type:
Hybrid

Work Schedule:

Day Job

Location of Job: US:

NC:

Raleigh

Exempt From Overtime:
Exempt:
No

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully‑owned subsidiary of UNC Health Care System. This is not a State employed position.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.