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ACE Tier 2 Account Support Specialist — Remote

Remote / Online - Candidates ideally in
Orlando, Orange County, Florida, 32885, USA
Listing for: TEEMA Solutions Group
Remote/Work from Home position
Listed on 2026-07-30
Job specializations:
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly USD 50000.00 70000.00 YEAR
Job Description & How to Apply Below

TEEMA Solutions Group is seeking an ACE Account Service Desk Specialist II in Florida. This Tier 2 support role focuses on assisting a large user community with the Automated Commercial Environment (ACE), the U.S. government’s primary trade processing platform.

Candidates should have at least 2 years of IT help desk experience and strong troubleshooting skills. The role offers a primarily remote working environment with a rotating 24/7 shift schedule.

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