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Remote Support Engineer: SaaS & IT Security
Remote / Online - Candidates ideally in
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listed on 2026-07-30
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listing for:
Teramind Inc.
Remote/Work from Home
position Listed on 2026-07-30
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Teramind is seeking a Support Engineer to join our global Support team. You will provide timely, empathetic help across chat and email, maintaining positive customer relations and ensuring a top-level product experience.
Role requires 5+ years in technical support, proficiency with Linux/Windows shells, PostgreSQL, cloud platforms (Azure/AWS), and Intercom or similar ticketing systems. Remote work and cross-functional collaboration await.
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