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Remote Technical Support Specialist – SaaS & Security
Remote / Online - Candidates ideally in
New York, New York City, Richmond County, New York, 10261, USA
Listed on 2026-07-30
New York, New York City, Richmond County, New York, 10261, USA
Listing for:
Teramind
Remote/Work from Home
position Listed on 2026-07-30
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Teramind offers a remote, globally distributed team delivering AI-driven insider risk management and user behavior analytics. Join our Support team as a Customer Support Specialist to provide timely, empathetic assistance via chat and email, while helping colleagues across product and security functions maintain an outstanding customer experience.
You will become a product expert, troubleshoot technical issues, and proactively identify trends to improve our service.
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