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IT Support Technician — Remote/Hybrid
Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listed on 2026-07-30
Washington, District of Columbia, 20022, USA
Listing for:
Red River
Full Time, Remote/Work from Home
position Listed on 2026-07-30
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Red River is seeking an IT Support Technician to deliver frontline and escalated technical support for internal users in a hybrid work environment. You will troubleshoot hardware/software issues, assist with connectivity, and manage incidents end-to-end across Windows and macOS platforms.
The role requires 1–3 years in a help desk role, plus strong customer service and documentation skills. You will collaborate with engineering and leadership to continuously improve service delivery and support
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