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Remote SaaS Support Specialist - Public Sector

Remote / Online - Candidates ideally in
Jeffersontown, Jefferson County, Kentucky, USA
Listing for: Australia-Employment
Remote/Work from Home position
Listed on 2026-07-30
Job specializations:
  • IT/Tech
    SaaS Sales
Salary/Wage Range or Industry Benchmark: 60000 - 75000 USD Yearly USD 60000.00 75000.00 YEAR
Job Description & How to Apply Below

Jobot is seeking a Software Support Customer Specialist in Jeffersontown, KY to join a growing team supporting local government SaaS.

You will provide customer-focused assistance, troubleshoot issues, and guide users through SaaS implementations and adoption using Teams, CRMs, and other remote tools.

Ideal candidates have excellent communication across phone, email, and in-person channels and a learner mindset.

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