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AI Information Architect & Content Strategist — Remote
Remote / Online - Candidates ideally in
Sacramento, Sacramento County, California, 95828, USA
Listed on 2026-07-30
Sacramento, Sacramento County, California, 95828, USA
Listing for:
Zoom
Remote/Work from Home
position Listed on 2026-07-30
Job specializations:
-
IT/Tech
AI Business & Operations
Job Description & How to Apply Below
Zoom is seeking an Information Architect to design the information architecture that shapes how customers find answers through self-service support. You will use AI-driven content tools to build scalable knowledge systems and ensure complex product information is easily discoverable.
Collaborate with product managers, engineers, and designers to deliver cohesive, accessible knowledge experiences. The role emphasizes governance, analytics, and cross-functional collaboration in a dynamic tech
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