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Senior Service Desk Lead - Remote Windows & macOS

Remote / Online - Candidates ideally in
San Francisco, San Francisco County, California, 94199, USA
Listing for: Business Wire
Remote/Work from Home position
Listed on 2026-07-30
Job specializations:
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 85000 - 91000 USD Yearly USD 85000.00 91000.00 YEAR
Job Description & How to Apply Below

Business Wire in San Francisco is seeking a Senior Service Desk Technician to lead complex incidents and mentor junior staff, delivering high-quality end-user support for Windows and macOS. You will collaborate with Technology teams, optimize processes, and drive improvement across the Service Desk while maintaining security and service standards.

The role offers remote work options, comprehensive benefits, 401(k) matching, and opportunities to shape IT service delivery within a global leader of

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Position Requirements
10+ Years work experience
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