Manager, IT​/Tech

Manager

(Jobs in Madison, WI)

Requirement

Job title Manager

Job location in Madison, WI

Skills required Bachelors Degree, Technical Writing And Documentation Experience, Written And Verbal Communication Skills,

Open Date 23-Jul-2026

Close Date

Job type Contract

Duration 11 Months

Compensation DOE

Status requirement ---

Job interview type ---

Email Recruiter:coolsoft

Job Description Manager:
Bachelors Degree, Technical Writing And Documentation Experience, Written And Verbal Communication Skills,

Start date :08/10/2026

End Date :06/30/2027

Submission deadline :7/27/2026 4:00:00 PM

Client Info : ETF

Note:

• Interview Process:
  Via MS Teams.
  
  PLEASE NOTE:
  
  A real-time screenshot photo of the candidate MUST be uploaded to candidates bid in order to accept an interview request. Please see "ETF Realtime Photo Requirement & Instructions" document in the Attachments section of this posting for details.
• Onsite or Remote? Candidates must be CURRENT WI residents. No relocation allowed. The selected hire will be required to come onsite in Madison periodically, but the majority of work will be done remotely from within the state of Wisconsin.

Description:

The Department administers numerous benefit programs for current, inactive, and retired public employees and their beneficiaries. The benefit programs include the Wisconsin Retirement System, group health insurance, group life insurance, deferred compensation, employee reimbursement account, income continuation insurance, long-term disability insurance, duty disability, and long-term care insurance. This position will be responsible for managing projects to developing detailed worker procedures documentation for changed business processes resulting from technology modernization and other changes, updating instructional manuals and informational brochures in plain language.

Qualifications:

We prefer the candidates be in-state to attend periodic meetings person. Remote work is available for majority of time.

An acceptable candidate will have extensive experience do projects involving writing technical policies and procedures and translating complex information into plain language in the insurance and pension or other employee benefits administration field or a related area. Candidates must be able to collaborate with varying audiences and work independently to effectively prioritize and manage completion of their workload. The work requires judgment, initiative, and problem-solving ability.

Other specific qualifications include:

• Ability to develop text and visual representations for large volumes of complex procedure documents meeting organizational standards.
• Experience writing user-friendly content that meets the needs of the target audience.
• Experience maintaining and updating complex technical documents.
• Experience creating content to educate and instruct an audience with varying levels of baseline knowledge about a complex subject.
• Experience curating