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IT Help Desk Technician - Remote Support
Remote / Online - Candidates ideally in
Plano, Collin County, Texas, 75086, USA
Listed on 2026-07-30
Plano, Collin County, Texas, 75086, USA
Listing for:
Jobtailor
Remote/Work from Home
position Listed on 2026-07-30
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Jobtailor in Plano, Texas is seeking a proactive IT Help Desk Specialist to resolve a range of technical issues and support end users. You will manage tickets, provide remote assistance, and document interactions.
The role emphasizes following SOPs, meeting KPI targets, and delivering clear customer support across devices and platforms. The position requires familiarity with VPN, desktop/server basics, and strong communication skills to ensure rapid, accurate problem resolution in a fast-paced
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