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Senior IT Service Desk Lead - Remote & Mentoring
Remote / Online - Candidates ideally in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-07-31
San Francisco, San Francisco County, California, 94199, USA
Listing for:
Medium
Remote/Work from Home
position Listed on 2026-07-31
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Business Wire, a Berkshire Hathaway company, is seeking a Senior Service Desk Technician to deliver high-quality end-user technology support and lead Service Desk initiatives. You’ll mentor junior technicians, drive process improvements, and ensure service excellence in Windows and macOS environments.
The role supports Microsoft Intune and Jamf, with on-call responsibilities and collaboration across Technology teams.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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