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Remote Performance Analytics and Insights Specialist
Remote / Online - Candidates ideally in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-07-31
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for:
Sonova Group
Remote/Work from Home
position Listed on 2026-07-31
Job specializations:
-
IT/Tech
Data Analyst
Job Description & How to Apply Below
Sonova is seeking a Performance Analytics Specialist to deliver actionable data insights across North America call center operations. This remote role partners with Operations, QA, Training, Marketing, and leadership to develop reports, analyze trends, and drive improvements in patient access, scheduling, and revenue growth.
The role emphasizes dashboard development, KPI management, and cross-functional collaboration to ensure senior leaders have the information needed to optimize performance
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