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Remote Help Desk Analyst - Federal IT Support
Remote / Online - Candidates ideally in
Las Vegas, San Miguel County, New Mexico, 87701, USA
Listed on 2026-07-31
Las Vegas, San Miguel County, New Mexico, 87701, USA
Listing for:
ATTAINX INC
Remote/Work from Home
position Listed on 2026-07-31
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
AttainX Inc. is seeking a customer-focused Help Desk Analyst to support USDA APHIS trade systems (LAWGS/PCIT/VEHCS). Provide front-line technical support, guide users through eAuthentication, document resolutions, and elevate issues to dev teams. Remote nationwide role with strong communication and ticketing skills.
You will diagnose problems, maintain knowledge bases, and assist in testing releases to ensure system availability for a nationwide user community.
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