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Remote Internet Support Specialist

Remote / Online - Candidates ideally in
Kansas City, Wyandotte County, Kansas, 66115, USA
Listing for: IdeaTek
Remote/Work from Home position
Listed on 2026-07-31
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 40000 - 50000 USD Yearly USD 40000.00 50000.00 YEAR
Job Description & How to Apply Below

Idea Tek, a Kansas telecom, is seeking an Internet Support Specialist to assist customers by listening to needs and delivering solutions through troubleshooting our wireless, fiber internet, and phone services. You will collaborate with internal teams to resolve issues, identify trends, and share recommendations for process improvements, with proactive follow-up to ensure complete, satisfactory outcomes.

This remote/hybrid role in Kansas values empathy, patience, and professionalism, offering

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