Identity Management Application Analyst – Community Connect Iowa

Identity And Access Management Solutions Developer

This position is responsible for analyzing, developing, implementing, supporting, and maintaining Identity and Access Management (IAM) solutions that support enterprise applications and identity lifecycle processes across UI Health Care. The role contributes to the development and maintenance of application code, scripts, system configurations, integrations, automated workflows, and provisioning logic used to create, modify, secure, and deprovision user accounts and access.

The position analyzes business and technical requirements, evaluates operational processes and data, troubleshoots application and automation issues, and develops or implements solutions that improve the accuracy, reliability, security, and efficiency of IAM processes. The position works collaboratively with IAM operational staff, application developers, system administrators, application teams, and other technical and functional stakeholders.

As a member of the IAM team, this position also actively participates in operational identity and access management activities, including ticket processing, account provisioning and deprovisioning, access changes, troubleshooting, and rotating on-call support. Direct participation in IAM operations is an integral responsibility of the position and provides operational context for identifying recurring issues, improving processes, and developing automation and technical solutions.

This position is eligible for remote work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.

Position Responsibilities:

Analysis & Design

• Analyze business and technical requirements related to Identity and Access Management and translate them into application enhancements, scripts, system configurations, integrations, automated workflows, and provisioning logic.
• Analyze large and complex datasets to identify access issues, provisioning trends, automation opportunities, data quality concerns, and opportunities to improve IAM processes.
• Investigate existing application behavior, code, scripts, workflows, and system integrations to understand current functionality and determine appropriate technical solutions.
• Collaborate with IAM staff, application teams, system administrators, and other stakeholders to evaluate workflows and develop solutions that align with operational needs, enterprise architecture, and security requirements.
• Participate in technical design discussions and contribute to the design of provisioning logic, role-based access models, system integrations, and automated IAM processes.
• Develop and maintain technical documentation for application components, scripts, configurations, integrations, workflows, and system behavior.

Development, Implementation, & Configuration

• Develop, maintain, test, and enhance application code, scripts, system configurations, reports, and automated workflows supporting identity and access management processes.
• Implement application features and enhancements within defined scope using approved programming languages, scripting technologies, frameworks, development tools, and organizational standards.
• Develop and maintain automation supporting account provisioning, deprovisioning, access changes, account maintenance, and other identity lifecycle processes.
• Maintain and enhance existing IAM codebases and scripts, including troubleshooting defects, implementing corrections, refactoring existing logic, and improving reliability and maintainability.
• Develop and maintain integrations between IAM tools and enterprise systems, including directory services, databases, APIs, file-based interfaces, and other system integration methods as appropriate.
• Participate in application and system testing, including functional testing, validation of provisioning logic, troubleshooting, and regression testing.
• Follow established source control, change management, testing, documentation, and deployment practices.

Support, Maintenance, & Operational IAM

• Participate directly in IAM operational processes, including ticket processing, account provisioning and deprovisioning, access changes, account maintenance, and resolution of access-related issues.
• Investigate, troubleshoot, and resolve application defects, script failures, automation errors, provisioning failures, data issues, and access-related problems.
• Monitor automated IAM processes and workflows to ensure accuracy, reliability, timeliness, and compliance with security and operational requirements.
• Analyze recurring operational issues and manual processes to identify opportunities for automation, application enhancements, and process improvements.
• Collaborate with functional and technical teams to prioritize and resolve support tickets, application issues, and enhancement requests.
• Maintain…