E-Commerce Systems & Product Data Specialist

Full-Time | Hybrid (Wednesday Work From Home)

Schedule: Monday–Friday, 8:00 AM–4:00 PM

Salary: $72,000 annually

Are you looking for more than just a job? Do you want to work for a company where your contributions make a visible impact, your ideas are valued, and you have the opportunity to improve how things are done?

Since 2008, A Cut Above Uniforms has been designing and manufacturing products for pilots and law enforcement professionals nationwide. As a locally owned and operated, growing company, we combine the stability of an established business with the opportunity and flexibility of a team where every person plays an important role in our success.

We’re not a large corporation where decisions move slowly, and we’re not an early-stage startup operating in constant chaos. We are a growing company with a strong foundation, experienced leadership, and a clear vision for the future.

Every role at A Cut Above Uniforms has a direct impact on our customers and our business. Team members are trusted to take ownership of their work, solve problems, adapt to change, and continuously improve the processes and experiences they support. We believe the best teams are built by people who want to make things better, not just maintain the status quo.

We are seeking an E-Commerce Systems & Data Optimization Specialist to own and improve the accuracy, organization, and performance of our product data, digital systems, and operational processes. This role will play a key part in ensuring our systems work efficiently together, supporting a seamless experience for customers, internal teams, and corporate accounts.

The ideal candidate is detail-oriented, analytical, process-minded, and enjoys taking ownership of solving problems through data, technology, and continuous improvement. You will have the opportunity to identify opportunities, improve workflows, and help build scalable systems that support company growth.

This role begins with a 45-day introductory period designed to provide structured onboarding and time to learn our systems, processes, and business needs. During this period, the position will be scheduled approximately 3 days per week and compensated at $36/hour. Upon successful completion of the introductory period, the role will transition into a full-time position with an annual salary of $72,000
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Product Data Management

• Maintain and improve product data accuracy across approximately 1,500 base SKUs and 3,000+ product variants
• Create and manage new products, custom variants, and product configurations
• Manage product images, ensuring consistent sizing, formatting, and organization across all SKUs
• Maintain and update pricing structures across 15 price lists, multiple systems, and syndicated channels
• Monitor and maintain data feeds between internal and external systems
• Perform regular website maintenance and provide performance reporting
• Create weekly service reporting, including CRM ticket analysis, trends, and opportunities for improvement

Systems, Integrations & Process Improvement

Support the enhancement and optimization of company systems, integrations, and workflows, including:

• Customer ticketing system improvements and automation
• Automated stock status updates
• Demand planning data improvements
• AI chat learning and optimization
• Shipping process improvements and automation
• Returns and customer service issue tracking and trend analysis
• Phone system enhancements and reporting

Corporate Account & Website Support

• Maintain corporate account structures, including:
• Proper assignment of accounts
• Billing accuracy
• Bulk user additions and removals
• Build and maintain private online stores for enterprise customers
• Create and maintain customer groups and account classifications
• Ensure corporate customers have accurate and efficient purchasing experiences

• Product data is accurate, organized, and scalable as the company grows
• Manual processes are reduced through automation, system enhancements, and improved workflows
• Workflows are streamlined to increase efficiency, reduce errors, and create more…