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Remote Service Desk Specialist — Tier 1/2 Support
Remote / Online - Candidates ideally in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-08-01
Phoenix, Maricopa County, Arizona, 85003, USA
Listing for:
Synergy LATAM
Full Time, Remote/Work from Home
position Listed on 2026-08-01
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Synergy LATAM is seeking a Service Desk Specialist to deliver Tier 1 and Tier 2 technical support in a fast-paced environment. You’ll troubleshoot Windows 10/11, Microsoft 365, and AD, assist end users via phone, email, and remote tools, and ensure timely ticket resolution.
You’ll join a collaborative MSP team that values customer service excellence, strong communication, and adherence to SLAs. This full-time remote role offers ongoing training and long-term contracts plus flexible scheduling.
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