Business Analyst 2

THE POSITION

Are you passionate about solving problems, improving processes, and using technology to make a difference? We're looking for a motivated Business Analyst 2 to join the Department of General Services' Bureau of Real Estate. In this role, you'll collaborate with business partners across the Commonwealth to enhance business systems, streamline operations, analyze data, and support enterprise applications that help manage Pennsylvania's statewide real estate portfolio.

If you enjoy turning ideas into solutions and working with people to improve the way business gets done, this is the opportunity for you.

Are you passionate about solving problems, improving processes, and using technology to make a difference? We're looking for a motivated Business Analyst 2 to join the Department of General Services' Bureau of Real Estate. In this role, you'll collaborate with business partners across the Commonwealth to enhance business systems, streamline operations, analyze data, and support enterprise applications that help manage Pennsylvania's statewide real estate portfolio.

If you enjoy turning ideas into solutions and working with people to improve the way business gets done, this is the opportunity for you.

• Help modernize business processes and technology that support the Commonwealth's real estate operations.
• Gain hands‑on experience with enterprise systems including TRIRIGA, SAP, Service Now, SharePoint, and Microsoft 365.
• Partner with diverse stakeholders to analyze business needs, improve workflows, and deliver data‑driven solutions.

If you are a curious problem‑solver who enjoys business analysis, technology, and making a meaningful impact through public service, this is your opportunity to grow your career while helping improve how the Commonwealth serves Pennsylvanians.

This position supports the business processes, system functions, and project coordination needed to maintain the statewide real estate management system. As a Business Analyst 2, you will perform the following duties:

• System Support:
  Assist with TRIRIGA functionality by coordinating needs, reviewing system issues, and supporting development activities
• Inventory Management:
  Audit agency records and maintain accuracy of Commonwealth land and building data
• Requirement Development:
  Work with staff and stakeholders to propose system improvements and create business requirements
• User Training:
  Provide classroom, virtual, and individual training for TRIRIGA users and maintain instructional materials
• Issue Coordination:
  Manage reporting and change requests to support problem resolution and system updates
• System Administration:
  Support TRIRIGA administration tasks to help maintain access, user support, and project readiness

Interested in learning more? Additional details regarding this position can be found in the position description.

• Full‑time employment
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with 60‑minute lunch.
• Telework:
  You may have the opportunity to work from home (telework) part‑time, two days per week at headquarters in Harrisburg. Candidate must also be able to travel to Harrisburg as required to perform job duties and meet operational needs. In order to telework, you must have a securely configured high‑speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
  
  The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary:
  
  In some cases, the starting salary may be non‑negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

• One year as a Business Analyst 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• One year as an Information Technology Trainee (Commonwealth…