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Remote 24/7 Clinical Service Desk Agent
Remote / Online - Candidates ideally in
Lakeland, Polk County, Florida, 33801, USA
Listed on 2026-08-02
Lakeland, Polk County, Florida, 33801, USA
Listing for:
Creative Solutions Services, LLC
Remote/Work from Home
position Listed on 2026-08-02
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
NTT DATA Services is seeking a Provider Clinical Service Desk agent to handle inbound healthcare calls across Epic, Cerner, McKesson, and Meditech in a 24/7 environment. The role requires shift flexibility including nights, weekends, and holidays, with overtime as needed.
You will document incidents, drive resolutions, and escalate where appropriate while maintaining clear communication with clinicians and colleagues. Comprehensive benefits and incentive opportunities offered.
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