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SaaS Support Architect — Remote & Global
Remote / Online - Candidates ideally in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-08-02
Columbus, Franklin County, Ohio, 43224, USA
Listing for:
Creative Force
Remote/Work from Home
position Listed on 2026-08-02
Job specializations:
-
IT/Tech
Technical Support
Job Description & How to Apply Below
Creative Force is seeking a sharp, self-driven SaaS support professional to assist our EMEA client base. You will handle email tickets, phone calls, and 1-1 Zoom sessions, becoming the go-to product expert as you guide clients through onboarding, best practices, and adoption.
In this remote role, you will collaborate with engineering to test scenarios, report bugs, and provide feedback while maintaining exceptional communication with clients across time zones.
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