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Senior Technical Account Manager - Remote
Remote / Online - Candidates ideally in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-08-02
Columbus, Franklin County, Ohio, 43224, USA
Listing for:
Segment (Twilio)
Remote/Work from Home
position Listed on 2026-08-02
Job specializations:
-
IT/Tech
Technical Support
Job Description & How to Apply Below
Twilio is seeking a Technical Account Manager (TAM) to serve as the designated technical support engineer contact for strategic customers. You will support customers during US Central hours, resolve complex issues, and provide proactive guidance to leverage Twilio technologies.
The role emphasizes calm, priority management, and cross‑functional collaboration to reduce downtime and improve customer success. You will interact with customers’ developers and internal teams, analyze trends, and drive
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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