Remote Client Care Manager — Lead Global Support Team
Remote / Online - Candidates ideally in
Houston, Harris County, Texas, 77246, USA
Listed on 2026-08-02
Houston, Harris County, Texas, 77246, USA
Listing for:
RainFocus
Remote/Work from Home
position Listed on 2026-08-02
Job specializations:
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IT/Tech
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Management
Job Description & How to Apply Below
Rain Focus is seeking a Client Care Manager to lead our global Customer Support team, ensuring a best-in-class experience for clients, partners, and internal stakeholders. You will supervise remote analysts, drive KPIs, and collaborate with Implementation, Operations, and Engineering to deliver reliable support across regions.
Ideal candidates have 3+ years in technical SaaS support, proven leadership, and strong communication skills.
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