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IT Services & Support Specialist (Remote-Friendly
Remote / Online - Candidates ideally in
Menlo Park, San Mateo County, California, 94029, USA
Listed on 2026-08-02
Menlo Park, San Mateo County, California, 94029, USA
Listing for:
8100 United States - Genesys Cloud Services, Inc.
Remote/Work from Home
position Listed on 2026-08-02
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, IT Specialist
Job Description & How to Apply Below
Genesys is seeking an IT Services Specialist to deliver reliable technology support across North America from its Menlo Park location. The role focuses on escalating and resolving complex incidents, desktop hardware and software troubleshooting, and end-user assistance for a broad user base including executives.
The position emphasizes proactive management, collaboration with global teams, and on-site as needed.
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