Sr Systems Engineer - Remote

ARC Group has an immediate opportunity for a Senior Systems Engineer with a strong background in Citrix Net Scaler! This is starting out as a contract position running through February 2027 with potential to extend longer. This is a remote position working eastern time zone business hours. This is a fantastic opportunity to join a well-respected healthcare organization offering tremendous career growth potential.

At ARC Group, we are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We believe that diverse perspectives lead to better innovation and problem-solving. As an organization, we embrace diversity in all its forms and encourage individuals from underrepresented groups to apply.

Candidates must currently have PERMANENT US work authorization. Sorry, but we are not considering any candidates from outside companies for this position (no C2C, 3rd party / brokering).

Description
Senior IT Systems Engineers are responsible for monitoring, installation, configuration, administration, troubleshooting and maintenance of technology solutions. Senior IT Systems Engineer's provide technical support and troubleshoot problems and perform scripting/programming to ensure stable and efficient operation of technology solutions. Senior IT Systems Engineers drive and implement automation enhancements and process improvement efforts, are assigned to multiple complex systems/applications. They lead initiatives, oversee work results, provide training and serve as a technical resource for other Systems Engineers.

Essential functions:

• Performs installation, monitoring, testing, configuration, migration, maintenance and troubleshooting of assigned technology

• Manages system/application environment and ongoing operations

• Ensures that the technologies are updated with current, stable, and compliant architecture and applications that meet enterprise standards

• Working experience with cloud migration/transformation from a load balancing perspective, including native cloud LB and 3rd party/hybrid.

• Researches, designs, implements and tests technology solutions

• Proactively monitors and reports performance and utilization of assigned technologies

• Troubleshoots software and/or hardware issues/failures

• Resolves alerts and performs remediation activities

• Manages problem or escalated tickets and tasks and out of cycle requests from systems/software owners

• Collects and presents data for reporting and planning

• Assists with developing tactical strategies, processes and procedures related to systems/application administration

• Determines migration and upgrade impacts and diagnose/resolve complex technology/application errors

• Collaborates with IT and business area partners on work groups and initiatives

• Determines best course of action for meeting business needs

• May provide input into infrastructure architecture designs

• Writes programming/scripting

• May participate in Disaster Recovery planning and exercises

• Ensures execution and alignment to architectural standards and blueprints.

• May contribute input to infrastructure architecture

• Performs on-call activities as needed for the environment and technologies

Requirements:

• Five or more years demonstrated proficiency and experience in design, implementation, monitoring and troubleshooting infrastructure software products.
• Must have 7 or more years of experience administering Citrix Net Scaler ADC functions this includes, but not limited, to layer 4/layer 7 routing PCAP analysis and hardware refresh and migrations.
• Must have 3 or more years of experience in cloud migrations/transformations.
• Must have 3 or more years of experience managing SSL certificates.
• Must have 3 or more years of experience administering Fortinet Forti Proxy Server or similar, this includes firmware upgrades and patching.
• Strong experience working in both Windows and Linux environments.
• Strong experience working vulnerability management and audit support
• Strong scripting/programming experience with one or more languages (ex. Power Shell, java, python) regarding audits and automated task scheduling.
• Ability to support systems using 24x7 on call rotation.
• Compe…