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Remote Partner Tech Support Specialist (3rd Shift
Remote / Online - Candidates ideally in
Waukesha, Waukesha County, Wisconsin, 53188, USA
Listed on 2026-08-03
Waukesha, Waukesha County, Wisconsin, 53188, USA
Listing for:
U.S. Bank
Remote/Work from Home
position Listed on 2026-08-03
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
U.S. Bank is seeking a Call Center Representative for a 3rd shift (11pm–7:30am CST) to provide front-line technical support for high-visibility partners.
You will manage issue intake, triage, escalation, and resolution, and collaborate with Technology, Client Services, and Partner Integration teams to drive timely outcomes. The role requires strong communication, basic troubleshooting skills, and the ability to work in a busy, customer-focused environment.
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