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Senior Production Support Engineer - Remote Advocate
Remote / Online - Candidates ideally in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-08-03
Jacksonville, Duval County, Florida, 32290, USA
Listing for:
Doist
Remote/Work from Home
position Listed on 2026-08-03
Job specializations:
-
IT/Tech
Technical Support
Job Description & How to Apply Below
Marqeta is seeking a Senior Production Support Engineer to serve as the first line of contact for customers, troubleshoot complex issues, and coordinate with Engineering for updates and fixes. The role emphasizes customer advocacy, cross-functional collaboration, and documenting learnings.
The position supports Flexible First, with remote work across the United States or Oakland office in Pacific Timezone. Candidates should be prepared for on-call rotations and ongoing platform mentorship.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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